Privacy Policy

LucEnzo AG does not guarantee the completeness and correctness of information published online. Personal data is only used to process enquiries or to provide information about our services and products. No data is sold, rented or transferred to third parties. Server information is only evaluated for general statistical purposes; this enables us to optimise the quality of our website on an ongoing basis. We are not responsible for the content and privacy practices of external sites that are linked on this website.

Privacy Policy

The protection of privacy is very important to us. The following points in the below Privacy Policy must be observed.

External links

All links to external sites were carefully checked by us we created the site. No potential legal violations were apparent at the time the links were created. However, we do not have any influence over the content of linked sites; this is the responsibility of the service provider in question. If illegal pages can be accessed via the hyperlinks, please let us know. We will check this and remove the links if necessary.

Use of information

In principle, you can visit our website without having to provide any personal information. Only non-personal usage data, such as your IP address, the last page visited, the browser used, date, time, etc. are anonymised and evaluated internally for the purpose of detecting trends and improving our website. We do not draw any conclusions about you personally. To protect your privacy, the last IP octet of the IP address is anonymised by the Google Analytics feature ‘anonymizeIp()’.

Your browser can be configured to prevent cookies from being stored.

No disclosure of information

The above data will not be sold or shared with third parties, with the exception of external service providers working on our behalf who process the data strictly required in this respect. This includes the following service providers, in particular:

Google Inc. (Google Analytics, access statistics)

It is ensured that these providers comply with the requirements of data protection and data security, in accordance with their privacy policies.

Google’s additional terms of use resulting from the use of Google Analytics on this website also apply:

‘This website uses Google Analytics, a web analysis service provided by Google Inc. (‘Google’). Google Analytics uses ‘cookies,’ text files that are stored on your computer and that enable your use of the website to be analysed. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for the website operator and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required to do so by law or if third parties process this data on behalf of Google. Google will not, under any circumstances, associate your IP address with any other data held by Google. You can prevent cookies from being installed by selecting the appropriate settings in your browser. However, please note that if you do so, you may not be able to use all features of this website to their full extent. By using this website, you consent to the data collected about you being processed by Google in the manner and for the purpose described above.’


Cookies are used in certain cases (see Google Analytics). You can configure your browser to prevent cookies from being stored; this will stop you from being able to enjoy the benefits of personal cookies. In this instance, it may no longer be possible to use certain services.

Specific information regarding the online shop

We only process the personal data (name, contact details) that we receive from you, i.e. with your consent, in the context of our shop and that is necessary to process your orders. It will not be disclosed to third parties. We process and store your personal data for as long as necessary for the fulfilment of our contractual (duration of the entire business relationship) and statutory (duty of retention and documentation) obligations. At our company, protection against unauthorised access and misuse is guaranteed to the extent currently possible on a technical level. Our company does not engage in profiling.

Data protection officer

Our data protection officer is Mr Peter Brunner, c/o LucEnzo AG, Industriestrasse 148, 9015 St. Gallen. Enquiries regarding data protection can be sent to us by post or email.

Changes to this Privacy Policy and legal basis

This Privacy Policy may be amended at any time; please consult it regularly. The Swiss Federal Act on Data Protection (235.1 – FADP) forms the basis of this Privacy Policy.

Last updated: 01.09.2023